Any landlord who has a current unresolved grievance against a tenant of a dwelling
or dwelling unit or any tenant who has such a grievance against a landlord of a dwelling
or dwelling unit who wishes to resolve the grievance under the provisions of this
chapter, must first file the grievance in writing with the officer. Upon the filing
of the grievance the officer shall notify the landlord or tenant, as the case may
be, and make an investigation to determine whether or not there is probable cause
to credit the allegations. If he determines after such an investigation that there
is no probable cause to credit the allegations of the grievance the officer shall
so notify the landlord and tenant. If the officer, after investigation, determines
that there is probable cause to credit the allegations of the grievance, he shall
promptly endeavor to eliminate the grievance by conciliation and persuasion. Things
said by any landlord or tenant during conciliation efforts shall be kept in confidence.
(Code 1963, Sec. 2-146)
