A franchisee shall take all reasonable steps to ensure that it is able to provide
the documents and information which must be provided or may be requested under this
chapter or a franchise agreement, including by providing appropriate subscriber privacy
notices. Nothing in this section shall be read to require a franchisee to violate
the Cable Act, 47 U.S.C. § 551. A franchisee shall be responsible for redacting from
documents any data that federal law prevents it from providing to the city. Unless
otherwise required by federal law, records required to be complied by this chapter
shall be maintained by a franchisee for at least five years. (Ord. No. 4738, 10/15/11,
Sec. 1)
